This text is from a county emergency manager in Minot, North Dakota
Now for the Theory of Constraints lesson …
If you were in charge of emergency management for your county how would you prepare?
In Theory of Constraints, one of the things we use to prepare is the phenomenal human ability to find anything and everything wrong with an idea. We call it the “yes, but”.
Whenever we are presented with an idea or solution that did not originate in our own heads, we think and sometimes say “yes, but …”.
We are saying yes to part of the solution, BUT we have a concern about another part of the solution or about a negative that we think could result.
And in some cases the “yes, but” could be the result of our misunderstanding of the solution.
But in any case, and in many company cultures saying it out loud is frowned upon, at least depending on whose idea it was. So many “yes, buts …” never get verbalized.
What a shame and what a missed opportunity!
We use the “yes, buts” technique in the Velocity Scheduling System and our Mafia Offer Boot Camp.
“Yes, buts” can clear up miss understandings, improve already good solutions and help you to find a solution for what seems like an impossible situation.
So if you were in charge of emergency management, would you encourage “yes, buts”? Would you follow every potential negative to see where it leads and determine if it’s worth being prepared for?
I think you would. So why not do that as you're making decisions in your company? Why not make voicing “yes, buts” a positive thing?
Let me know what you think, by leaving a comment on this post.
And you may also want to check out this related article:
Dr Lisa Lang
President, Science of Business
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